Last updated: 28 September 2026
This privacy notice explains how Opulent Landscape & Driveways (“we”, “us”) collects and uses your personal information when you visit this website, contact us or use our services. We are committed to protecting your privacy and handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Opulent Landscape & Driveways is the data controller for the personal information described in this notice.
Address: 1 Rossendale Place, Worcester, WR3 7PZ
Email: opulentlandscape@gmail.com
Phone: 07824 633701
What information we collect
When you fill in a form on our website, email us, call us or message us on social media, we may collect:
- your name
- your phone number and email address
- your property address and details of the work you are interested in
- photos or other information you choose to send us about your project
- any other details you include in your message
If you become a customer we will also keep records of quotes, the work carried out, invoices and payments.
How we use your information
We use your information to:
- reply to your enquiry and arrange a site visit or quote
- carry out and manage the work you have asked us to do
- send you invoices and take payment
- keep records we are required to keep by law, such as accounting and tax records
- deal with any questions, complaints or guarantee claims
We do not sell your information and we do not send you marketing messages unless you have asked us to.
Our lawful basis
- Contract: where we need your information to give you a quote or carry out work you have asked for.
- Legal obligation: where we must keep records, for example for tax purposes.
- Legitimate interests: where we need to run and protect our business, for example keeping a record of enquiries and dealing with complaints.
Who we share your information with
We only share your information where it is needed to run our business, for example with our website hosting provider, our email provider, our accountant, and suppliers or subcontractors involved in your project. These organisations may only use your information to provide their service to us. We may also share information where required by law.
How long we keep your information
If you contact us but do not go ahead with any work, we keep your enquiry for up to 12 months and then delete it. If you become a customer, we keep your records for 6 years after the work is completed so that we can meet our tax and legal obligations and honour any guarantee.
Cookies
Our website uses only the cookies needed for it to work properly and securely. We do not currently use advertising or analytics cookies. If this changes we will update this notice and ask for your consent where required.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information
- object to or ask us to restrict how we use your information
- ask us to transfer your information to another organisation
To use any of these rights, contact us using the details above. We will respond within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The latest version will always be available on this page.